Privacy Policy

EduAvenue is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant Canadian provincial privacy laws.

1. Data Controller

EduAvenue
Address: 325 Front Street West, Suite 500, Toronto, ON M5V 2Y1, Canada
Business ID: 949384207
Email: contact@eduavenuebest.com
Phone: +1 437-892-3764

2. Information We Collect

We collect personal information when you:

Fill out our contact or registration forms
Sign up for a course, plan, or account
Communicate with us via email or support
Use our platform (automated usage data may be collected)

Collected data may include:

Full name and contact details
Email address and phone number
Billing address and payment method
Login credentials (securely stored)
Technical data (e.g., IP address, browser type, device)

3. Purpose of Data Processing

To deliver our courses and services
To manage accounts and subscriptions
To process payments securely
To provide support and communicate updates
To comply with legal and regulatory obligations
To improve functionality and user experience

4. Legal Basis

Your data is processed based on:

Your explicit consent
Contractual necessity (course access)
Compliance with legal obligations
Legitimate interests (e.g., fraud prevention, service improvement)

5. Sharing with Third Parties

We may share data with:

Web hosting and infrastructure services
Payment processors (e.g., Stripe)
Legal, financial, or tax consultants
Affiliates or partners — only with your consent

6. Data Retention

We retain data only as long as necessary for service delivery or as required by law (e.g., up to 7 years for tax documentation).

7. Your Rights

You may:

Request access to your personal data
Request corrections to your data
Request deletion where legally permitted
Withdraw consent at any time
Object to or restrict processing
File a complaint with the Privacy Commissioner of Canada

Contact: contact@eduavenuebest.com

8. Cookies and Tracking

We use cookies for:

Essential: Login, navigation, course access
Analytics: Platform usage insights
Marketing: Only with your consent

9. Data Security

Your data is protected through SSL encryption, secure servers, and access control. Data is stored in Canada or GDPR-compliant regions.

10. Policy Updates

This policy may change. The most recent version will always be available at eduavenuebest.com. Changes take effect on publication.

11. GDPR Notice for EU, EEA, and UK Users

If you are located in the EU, EEA, UK, or another GDPR jurisdiction, the following applies:

1. Legal Basis

Consent (e.g., for marketing)
Contract performance (e.g., access to courses)
Legal obligations (e.g., tax)
Legitimate interest (e.g., security, user analytics)

2. Your GDPR Rights

Access: View your personal data
Rectification: Correct inaccurate data
Erasure: Request deletion of your data
Restriction: Limit processing of your data
Portability: Request a portable copy of your data
Objection: Object to processing based on interest or marketing
Consent withdrawal: Revoke consent at any time

3. International Transfers

Data may be stored or processed outside your region (e.g., in Canada). We use standard contractual clauses or similar safeguards to ensure compliance.

4. Data Protection Contact

While EduAvenue is not legally required to appoint a DPO, GDPR-related concerns can be directed to:
Data Privacy Contact
Email: contact@eduavenuebest.com
Subject Line: “GDPR Inquiry”

5. Supervisory Authority

You may contact your local DPA if you believe your data rights have been violated. For EU supervisory contacts, visit: https://edpb.europa.eu